UK orders are sent using UPS, or Royal Mail 1st Class.
Standard UK delivery is £4.95 (FREE for orders over £100)
We aim to dispatch items within 2 working days although most items are dispatched the same day (Monday to Friday).
Guaranteed Next Working Day Delivery option for £7.95 (Place order before 1pm Monday to Thursday, excludes public holidays).
International delivery £10 or FREE for orders over £100.
** If you are not at home (or there is no one to accept the order at the requested delivery address) when your order is delivered, a card is left for you that will allow you to re-arrange your delivery time. If any order is returned to us uncollected, an extra delivery charge will be applicable for re-delivery.
** If you choose a delivery address different to the invoice address (e.g. a work address where the delivery can be signed for by anyone at the address), we are not responsible if the order is signed for by someone else and it goes astray. Therefore proof of delivery to the address with a signature taken by the person who delivered the order is proof that the order has been successfully delivered.
**If after receiving the despatch email with your tracking number you have not received your delivery within 3 days please contact us by email or telephone customer services on 0844 579 1432 to let us know so that we can find out why. Before contacting us please track the delivery yourself.